Wednesday 25th September 

Rebecca Fels, East Division Community Visitor Program Co-ordinator &

Bev Devidas, Volunteer with the Office of Public Advocate

 

It was a double delight at the September afternoon tea with Rebecca Fels, and Bev Devidas. Rebecca gave an overview of the work of the community visitors inparticular, who inquire, advocate and monitor facilities for people with disability and report on their care and treatment.  The Office of Public Advocate reports to the State Government ensuring that the human rights of people with a disability are safeguarded.  Persons with a disability encompass physical and mental disabilities and people of many different ages.   The community visitors have a certain number of homes and residents whom they regular monitor.  Visiting in pairs, they arrive unannounced and are able to look at the care programs in place and discuss any issues the resident might have.  In addition, residents and their families have access to a helpline which is well used.  On finding an ‘issue’, this is discussed with the management of the home and a written report sent to the home and the Office of Public Advocate.  A follow up visit, unannounced, ensures that any issue is resolved, sometimes this might take several visitors.    It was very heartening to hear of the work of so many dedicated volunteers though Rebecca said more are needed, especially in country areas.

As usual, a delicious afternoon tea was provided by the lovely ladies of Alphington CWA.